FAQs

Please click here for information on Lost & Found.

Please click here to see the current list of available destinations. Please visit allegiantair.com to book your flight.

Paid parking is available in our two-level parking deck at 7435 Zephyr Pl, which is right next to the commercial service terminal. Additional information about parking is available here.

Please click here to see the TSA restrictions.

Allegiant Airlines and Avelo Airlines offer convenient, low-cost direct flights out of Concord. Sun Country Airlines also offers Caesar's Air Public Charter flights from Concord. To learn more visit the Airlines page of our website: concordairportnc.com/airlines.

Yes, there is free wifi available in both our commercial service terminal and our general aviation (FBO) terminal.

No, we do not currently have a bar located inside the terminal.

You will need to check with your airline on specifically how you can check in with a lost or expired ID, call (702) 505-8888 or visit AllegiantAir.com. To get through security, you will be asked additional questions/go through extra security measures to verify your identity. More information on this process can be found on the TSA website.

Passengers are encouraged to arrive 2 hours prior to departure time of your flight. This will ensure you have plenty of time for checking in, checking baggage and getting through security screening prior to the start of boarding for your flight. Keep in mind that boarding often starts about 30 minutes before departure and the boarding doors close 10 minutes before departure. Even though we are a small airport, there may be more than one flight departing at the same time and the check-in process and security screening process may have longer lines. 

The airport partners with the Civil Air Patrol to offer educational tours to school/civic groups of about 20-25 kids ages 7-18, including chaperones. Tours are usually around 1 hour in length and are mostly outdoors. For this reason, tours are generally not offered in the winter. Groups are able to visit the general aviation terminal, Fire station #6 (located on airport), a local NASCAR team hangar, an aircraft maintenance facility and the medical helicopter. The airport cannot guarantee that all of these stops will be made on any given tour as these companies are still fully operational and may have flights that come up preventing the tour from being able to visit. Please note that due to the COVID pandemic, airport tours are slowly being rescheduled again. To inquire more about tours or to schedule a tour, please contact Brooke Nance, (704) 920-5916, nanceb@concordnc.gov.

TSA offers a blended pre-check at our airport. This means that pre-check is available but there is not a separate lane for pre-check. You will still go through the regular line and when you get to the front, the TSA officer will give you directions on how to complete the pre-check process. For additional information, please visit TSA.gov. 

The schedule for hours of operation for the ticket counter changes each month. We do try to post this to our social media pages as it becomes available to us. You can also visit the Allegiant website here for ticket counter hours.

We are ADA compliant and have wheelchairs available. Please notify your airline directly if you require assistance and need the use of a wheelchair. To contact Allegiant Air, call (702) 505-8888 or click here to put in a request via their website.

While we don't have any traditional restaurants located in the commercial services terminal, we do have a concessions company with food such as sandwiches, salads, etc, available for purchase. Please click here for more information.