FAQs

Who do I contact for Lost & Found?

Please click here for information on Lost & Found.

Where does Allegiant fly to from Concord?

Please click here to see the current list of available destinations. Please visit allegiantair.com to book your flight.

Where do I park when flying out with Allegiant?

Paid parking is available in our two-level parking deck at 7435 Zephyr Pl, which is right next to the commercial service terminal. Additional information about parking is available here.

What can I bring in my carry-on bag?

Please click here to see the TSA restrictions.

What airlines fly out of Concord?

Allegiant Air is the only airline operating at Concord-Padgett Regional Airport. To book a flight, please visit allegiantair.com.

Is there wifi available in the terminal?

Yes, there is free wifi available in both our commercial service terminal and our general aviation (FBO) terminal.

Is there a bar in the terminal?

No, we do not currently have a bar located inside the terminal.

I have lost my ID or have an expired ID, what do I do to check in for my flight and go through security?

You will need to check with your airline on specifically how you can check in with a lost or expired ID, call (702) 505-8888 or visit AllegiantAir.com. To get through security, you will be asked additional questions/go through extra security measures to verify your identity. More information on this process can be found on the TSA website.

How early do I need to arrive for my flight?

Passengers are encouraged to arrive 2 hours prior to departure time of your flight. This will ensure you have plenty of time for checking in, checking baggage and getting through security screening prior to the start of boarding for your flight. Keep in mind that boarding often starts about 30 minutes before departure and the boarding doors close 10 minutes before departure. Even though we are a small airport, there may be more than one flight departing at the same time and the check-in process and security screening process may have longer lines. Currently, there is also road construction ongoing near the airport that may cause delays in arriving to the airport.

Do you offer tours?

The airport partners with the Civil Air Patrol to offer educational tours to school/civic groups of about 20-25 kids ages 7-18, including chaperones. Tours are usually around 1 hour in length and are mostly outdoors. For this reason, tours are generally not offered in the winter. Groups are able to visit the general aviation terminal, Fire station #6 (located on airport), a local NASCAR team hangar, an aircraft maintenance facility and the medical helicopter. The airport cannot guarantee that all of these stops will be made on any given tour as these companies are still fully operational and may have flights that come up preventing the tour from being able to visit. Please note that due to the COVID pandemic, airport tours are currently on hold. To inquire more about tours or to schedule a tour, please contact Kylie Kreun, (704) 920-5933, kreunk@concordnc.gov or Cindy Moylan, (704) 920-5901, moylanc@concordnc.gov.

Do you have TSA pre-check?

TSA offers a blended pre-check at our airport. This means that pre-check is available but there is not a separate lane for pre-check. You will still go through the regular line and when you get to the front, the TSA officer will give you directions on how to complete the pre-check process. For additional information, please visit TSA.gov

Do you have Allegiant's ticket counter schedule?

The schedule for hours of operation for the ticket counter changes each month. We do try to post this to our social media pages as it becomes available to us. You can also visit the Allegiant website here for ticket counter hours.

Are you ADA compliant and have wheelchair availability?

We are ADA compliant and have wheelchairs available. Please notify your airline directly if you require assistance and need the use of a wheelchair. To contact Allegiant Air, call (702) 505-8888 or click here to put in a request via their website.

Are there any restaurants at the airport?

While we don't have any traditional restaurants located in the commercial services terminal, we do have a concessions company with food such as sandwiches, salads, etc, available for purchase. Please click here for more information.